Looking for more customer centricity? Join our Top Tasks seminar with Gerry McGovern!

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Schematic overview on whiteboard what Top tasks are about

About Top Tasks

What is the first thing thing that you want your customers to do when they visit your website? What should you focus on when building a website or designing an intranet? On the web, the whole world is your competition, which makes customer centricity more important than ever. As a partner in Gerry McGovern’s network, Internet Architects offers you an exclusive 30 % discount on the seminar.

Gerry McGovern

Gerry McGovern, founder and CEO of Carewords, helps large organizations become more customer centric on the web by learning them a set of tools and methods to identify and optimize their customers’ top online tasks. These methods are particularly beneficial for large, complex websites and intranets, but also for mobile app development, chatbots and robotic process automation (RPA).

TPI

Top Tasks Identification will help you gather clear data within your organization about what is important and not to your customers. Furthermore, this seminar will focus on how to measure the performance of top tasks using the Task Performance Indicator. So you can make decisions based on data, observations, tests, analysis and success rates.

Visit ITworks.be for more details about the seminar and registration details. Remember to bring your laptop! We hope to see you there!

Please get in touch to receive your coupon code for this event.

Practical details

Who?

Gerry McGovern

When?

  • Wednesday 28th of June
  • From 13h30 until 21h

Where?

  • Parker Hotel
  • Bessenveldstraat 15
  • 1831 Diegem

Price

  • €720 (excl. 21% VAT)

Discover the full programme and register now!


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